Our Studio Policies
These policies exist to create a calm, respectful, and supportive experience for both you and our practitioners.
Every session is prepared with intention, personalization, and care — and these guidelines help us honor that process.
Booking Your Appointment
All appointments must be scheduled in advance.
We do not accept walk-ins to ensure every session receives full preparation and attention.
You may book online anytime through our booking system.
CANCELLATION + RESCHEDULING POLICY:
24-Hour Notice
We kindly ask for a minimum of 24 hours’ notice to cancel or reschedule your appointment.
Late cancellations or no-call/no-shows will be charged the full service amount.
Why this matters:
Because each treatment is personalized and prepared ahead of time for you, we begin setting up your session in advance.
This level of care requires dedicated time, resources, and space — and your communication helps us provide the best experience.
Late Arrivals
Sessions will end at the scheduled time out of respect for the clients who follow.
Arriving late may reduce your treatment time to ensure we honor all appointments.
If you are more than 15 minutes late, we may need to reschedule the appointment, and the full service fee will apply.
Refunds
We do not offer refunds for completed services or no-shows.
Your session time is reserved exclusively for you, and our preparation begins well before you arrive.
Product purchases are final unless otherwise stated.
Payment Methods
We accept:
All major credit cards
Debit cards
Digital payments (if applicable)
Gratuity is appreciated but never expected.
Your trust and presence are always enough.
Health & Safety
Your Well-Being Comes First
Please reschedule if you’re not feeling well, experiencing active illness, or have a contagious skin condition.
If you arrive sick, your appointment may need to be rescheduled at the full service fee.
This ensures a safe environment for all clients and practitioners.
CONFIDENTIALITY POLICY
Your Privacy Matters
All client information, treatments, conversations, and sessions — including energy healing and intuitive insights — remain strictly confidential.
We hold your story, your experience, and your healing with care.
ENERGY HEALING DISCLAIMER
Energy Work + Intuitive Services
Energy healing, intuitive insight, and Akashic guidance are supportive practices intended to complement — not replace — medical or psychological care.
We do not diagnose, treat, or prescribe.
We support your healing, alignment, and emotional balance.
Retreat Bookings
Retreats have their own specific policies, including:
Deposit requirements
Payment schedules
Travel arrangements
Cancellation timelines
Integration support
These are provided individually for each retreat upon registration.
Questions or Support
We’re Here to Help
If you have questions or need clarification on any policies, please reach out.
Our intention is always to create a supportive, safe, and aligned experience.